Back Office Systems
Start with the work
We first understand the task, information, people, consequence of error and software already in use.
About Back Office Systems
Practical AI and better systems for growing businesses.
We help businesses decide where AI is genuinely useful, set it up properly for staff and improve the systems behind everyday administration. The work is practical, specific to the company and designed around how its people already operate.
Why the company exists
Important work should not depend on memory, repeated entry or constant chasing.
We work with owner-led businesses whose administration has grown faster than the systems supporting it. Construction is a priority market, alongside other businesses where enquiries, projects, documents, approvals and management updates create too much avoidable work.
Our job is to understand what actually happens, identify where AI or a better system would make a practical difference and implement only what is justified.
Use existing tools where sensible
We improve or connect what the business already owns before recommending something new.
Keep important judgement with people
AI can organise, search, prepare, draft and flag. The client approves consequential actions and professional decisions.
Company and reach
Based in Torbay. Available to growing, admin-intensive businesses across the UK.
Back Office Systems was co-founded by William Heard, Dan Heard and Tom Stone. From our base in Torbay, Devon, the service is available to growing, admin-intensive businesses across the UK.
We improve the administrative systems around regulated work. Accountancy, tax, legal, employment-law, clinical and health-and-safety advice remains with the client’s qualified advisers.